YMCA of Rock River Valley Mobile App

Reach your health and fitness goals with a connected fitness experience that helps make the most of your Y membership.

We are excited to announce that we are launching a new mobile app soon. We have had many issues with our previous app and it is time to move on. We sincerely regret if you experienced any frustrations with trying to access the app, make reservations, or earn/use points. We will share more about the new app as we approach the launch.

Right now, let's use up those reward points! You worked hard to earn points and we want you to spend them before the program sunsets.

We added some new rewards to help you spend your points. The rewards program is ending on May 24. You do not have to use the rewards by May 24 - you just have to claim the reward in the app by that date.

REDEEM YOUR REWARDS!
MAY 24 DEADLINE

YMCA Water Bottle - 30 Points - Limit 4
YMCA Jumbo Tote - 285 Points - Limit 3
$10 YMCA Program Credit - 335 Points - Limit 2
1-Month Puri Overnight Access - 335 Points - Limit 6
YMCA Mug - 335 Points - Limit 2
Free Kids' Night Out (1 child) - 535 Points - Limit 2
$25 Program Credit - 835 Points - Limit 2
Free 30-minute Personal Training - 920 Points - Limit 2
InBody Assessment (2 scans) - 1,000 Points - Limit 1
3-Month Locker Rental - 1,500 Points - Limit 2
YMCA Plaid Blanket - 1,835 Points - Limit 1
3-Month Towel Service - 2,000 - Limit 2
6-Month Locker & Towel Combo - 6,000 - Limit 1

HOW TO REDEEM

  • Visit the membership desk

  • Open the app on your device

  • Click on Community along the bottom

  • Scroll to "Rewards" and click on the points

  • Click on the item you want, then click Claim Reward at the bottom

  • Show a YMCA membership staff member

  • Click Yes, claim it

  • The staff member will close out the process.

You must be an active YMCA member to redeem points. There are limits on each item, so if the app will not let you redeem, you have likely exceeded your limit for that item. We have a limited number of items such as water bottles, mugs, totes and blankets in stock. We will add members to a waiting list and do one more order after the redemption period. We will notify members when the items are ready for pick-up.

Mobile App Features

Find A Class

Find Fitness Classes

Search for classes and filter by location and class type. Then simply add it to your calendar. The Other Schedules feature in the app gives you access to area schedules like our pool, climbing wall, child watch and teen centers.

Join a Challenge

Join a Challenge

Join a challenge to compete with friends or to hold yourself accountable. We will update challenges periodically, so check back often in the app.

Program Registration

Program Registration

Easily find and sign up for programs. The app will also offer suggestions based on your interests.

Account Management

Account Management

You have control of your account from the palm of your hand. Check your balance, update payment options, change your address and more.

Digital Barcode

Digital Barcode

Continue to use your phone to scan into our facilities. You can also store your family's barcodes in the app. 

Be in the Know

Be in the Know

Get important notifications right to your phone for things like weather updates, schedule changes, and facility updates.

FREQUENTLY ASKED QUESTIONS

The app is available for download on the Apple Store and Google Play. Search YMCA of Rock River Valley. Our current app will expire in May 2024. A new version will need to be downloaded once it is available.

The Y Mobile App is an added value experience to help you reach your goals. There is no cost to download or use the app.

To begin your fitness journey with the Y Mobile App, follow the steps below:

  1. Open the app and click the “Create Account” button.
  2. Choose your home YMCA location.
  3. Finish signing up by filling in your contact information (first name, last name, and email) and create a password. (Bonus - filling in your profile info earns you more points!)
  4. Explore the Y Mobile App!

One of the many features of the Y Mobile App is digital check-in. 

To use this feature follow the steps below:

  1. Log in the the Y Mobile App.
  2. Click the barcode icon located in the top right corner.
  3. Select the “Add Barcode” button.
  4. Type in your membership ID number located on your membership card or scan the barcode.
  5. Click “Save” in the top right corner.
  6. Just hit the Barcode every time you want to check-in.

You can find the number on the back of your membership card. If you lost your card, then stop by the Member Experience Desk at any location. We’ll be happy to help you add your information.

We have noticed an issue with Android phones. Whether you enter the number in manually or scan it, you must add a space following the last number. The Save button will then appear in the upper right hand corner. 

If you have an iPhone and are still having an issue, please let us know at the membership desk or by email at info@rockriverymca.org.

The Y Mobile App connects with the following fitness trackers:

Apple Health
FitBit
Garmin
MapMyFitness
Microsoft Band
Misfit
MyFitnessPal
Polar
Preva
Runkeeper
Strava
Suunto
TomTom
Withings

Use the “Connected Apps” icon to streamline your health data and sync your activity with popular fitness tracking devices and apps. 

**Please note - if you sync a fitness tracker, then you will not want to record your workouts manually. This will cause the app to duplicate workouts. Allow your connect device to talk to the app directly to track your workouts.

Yes! Be sure to turn on notifications within the app settings. 

Group Fitness class schedules will be found on the homepage when you open the app. Click "View All" to filter and find classes. You can sort by location, activity and instructor. Just choose "Filter" to select how you want to sort the schedule.

 

Scroll down on the home page of the app and look under "Home Location." You can click "View all" to see all YMCA Locations. 

No matter your workout routine, you can record all your workouts with this easy to use feature -  and you earn points for every workout! There are two ways to record your workouts.

Record Manually:

  1. Log in the the Y Mobile App.
  2. Click the plus icon in the upper right corner.
  3. Click Track Workout.
xCapture:
  1. Log in the the Y Mobile App.
  2. Click plus icon.
  3. Click "Take xCapture.
  4. Select the device type: bike, elliptical, recumbent bike, stepper, treadmill, and/or other.
  5. Capture the full control panel when you finish your workout: time, calories, and distance.
  6. Click the “Submit” button to save.

Click Community tab along the bottom. Scroll to Reward section. You will see your points. Learn More About Rewards

Stop by the Member Experience Desk at any YMCA of Rock River Valley location or contact us at info@rockriverymca.org. We’ll be happy to help you resolve the problem.

You can reset your password by selecting the “Forgot password?” link located below the log in button.