Contact Us

Questions about Y programs and services? We’re just a click or call away. You can reach us at 815-489-1252 or fill out the email box below to ask your question. We’re here to help.

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Frequently Asked Questions

Reservations are required for group exercise and aqua fitness classes, along with racquetball, equipment orientations, and EGYM onboarding. Reservations are not required in the Wellness Center (ie. areas with cardiovascular and strength training equipment) or the pools.

Serving the community is a large part of who we are. If cost is a barrier for you and/or your family, please speak to one of our membership representatives about financial assistance options available.

Yes! Your facility membership provides access to all four of our branches located throughout the Rock River Valley area. Your facility membership also includes Nationwide access to more than 2,600 participants YMCAs across the US and Canada.

The Y welcomes visitors. Day passes are $20 a day or $40 for a family of 4. It is an additional $5 per person for families with more than 4 people. Visitors must be 18 years of age or older and show a photo ID to purchase a day pass. A parent must be in the facility for minors under the age of 18. At the SwedishAmerican Riverfront YMCA location only: Day passes are only available for use before Noon.

Yes, contact our membership representatives at your local YMCA facility or in our member experience center and we can get your membership changed at any time. 

Two women smiling and selecting dumbbells in a gym, with a YMCA instructor helping in a bright exercise room.